We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (29)
4 Stars (4)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
15 Jan 2019 05:22
Thank you very much
29 Dec 2018 10:37
Loved My cookware
29 Dec 2018 05:17
27 Dec 2018 11:32
18 Dec 2018 05:16
Very good furniture product, effectively the magus is not hot even though it is metal, food does not adhere and is very easy to wipe off, just thought it would be bigest.
13 Dec 2018 23:52
I love this quality. I can fry without oil, but the problem could be with eggs and sauce. So you have to add a little bit water
12 Dec 2018 03:23
9 Dec 2018 05:32
people, dont be fooled. the pans are small
7 Dec 2018 06:46
6 Dec 2018 12:26
Great product, shipping fast, received in 30 days
20 Nov 2018 14:27
Excellent and fast
16 Nov 2018 04:32
The saucepan was not sent the my request. AND all wrinkled. But, the store has repaid me.
11 Nov 2018 16:14
Gostei muito da minha panela. Houve um probleminha, mais logo foi resolvido. Quando recebi a panela, chegou um pouco amassada e com um pedacinho arrancado, logo entrei em contato com o Vendedor e este prontamente enviou outra panela. Fui avisada, e quando eu não esperava, chegou tão rápido que fiquei surpresa. Chegou outra perfeita, algo que raro acontece aqui. Muito elogio os vendedores da Aliexpress, poucos que não são atenciosos. Sempre me dei bem neste site. Meu muito obrigado ao vendedor, continuarei comprando.
27 Oct 2018 15:09
The goods returned. Not passed through customs. Think why bought 6 saucepan once. The volume should have been very large and not allow the import. Seller returned the money.
26 Oct 2018 16:01
Arrived super fast
18 Oct 2018 13:36
I received my goods, came very fast, careful store, very well packaged, have not yet used, but I have very good product information.
15 Oct 2018 03:20
All as the announcement, already used very good
9 Oct 2018 20:25
Very good! Arrived very well packed and very fast!
6 Oct 2018 08:55
Well packed, is very nice and many thanks!!!!
6 Oct 2018 01:27
JUST WHAT I WANTED. AND BOY, I LOOOOOVE YOUR FAST SERVICE AND ME FAST RECEIVING. :-))) THANK YOU
5 Oct 2018 07:56
I loved. That product beautiful! Am 100% satisfied!! @
27 Sep 2018 05:35
Well packed. Arrived in perfect condition
26 Sep 2018 03:34
Very satisfied. Fry Pan is made with high quality. No damaged, not loose. It was very good. Glass cover the whole. Check in. AND so, fully satisfied. Shipping less than a month. IN general, all super. Thanks to the store.
19 Sep 2018 14:35
Perfect, well packed and ad as the description. Delivery very fast. Totally satisfied. Now buy this store various products. Show!.
18 Sep 2018 13:07
Despite being very well packed, arrived with a small risk, not hurt anything, I am very satisfied.
17 Sep 2018 14:25
Order very satisfied! Thank you!
17 Sep 2018 12:40
Arrived very quickly. Undamaged. Came very well packed.
14 Sep 2018 18:22
Arrived in only 17 days. A record. Found excellent and well packed!
14 Sep 2018 17:59
Arrived within estimated optimal Packaging And the product in perfect conditions, recommend!
12 Sep 2018 01:59
Delivery two weeks. A Bucket of good quality, light without marriage.
11 Sep 2018 11:41
Great store, excellent product. Recommend.
11 Sep 2018 05:33
There is a small scratch on saute pan 2 cm, but oh well.
10 Sep 2018 04:04
Excellent saute pan, pretty tyazhelenky, when hot nothing sticks even at low use oil
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