We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (26)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
17 Jan 2019 07:43
Super kvalita and price. Rychlé dodání. Zboží dorazilo nepoškozené
17 Jan 2019 02:16
Looks very good. Thick metal. Well that handle soldered. The first impression is very positive. Try something cook and if well will order again
16 Jan 2019 15:39
Good pan fry per price tag
16 Jan 2019 15:30
A great pan for pancakes, eggs or reheating meals. Not so thick, but cute. I recomend it.
16 Jan 2019 12:53
Very good product.
15 Jan 2019 19:39
15 Jan 2019 01:08
Read very positive reviews on the product and himself decided to order. Waiting for the pan and that's more than a month it came. Like and packed was good. But after it got package, was very razacharovana. It arrived damaged. Open a dispute. And very quickly resolved the dispute in my favor. I am very grateful for that. Want to advise store, that would be a better found packaging. Frying pan is very light and so is damaged in transit.
14 Jan 2019 12:13
Good pan, really do not undercooked, very light, easy to clean! I happy! Thank you!
14 Jan 2019 08:19
Very satisfied. Fry Pan is made with high quality. No damaged, not loose. It was very good. Glass cover the whole. IN general, all super. Thanks to the store.
13 Jan 2019 11:44
Excellent quality, buy smaller size, use 4 months, without modification
13 Jan 2019 08:39
Hello! Order received on time. Fry Pan beautiful, clean very well. While it is not undercooked. But помешивать contents better than not metal, there is a tendency to scratch. Thank You for beauty.
12 Jan 2019 08:27
Thank You Very Much. Good pan. Is not the first time
12 Jan 2019 07:12
12 Jan 2019 05:13
Excellent frying pan. Fry without oil, do not stick. Went to the Induction Cooker. Delivery 2 month to SF. Packaged in two pupyrchatoy film, drive safely. Thank You Very Much!
26 Nov 2018 16:35
Very quality nice. Love, excellent packing.
26 Nov 2018 11:35
26 Nov 2018 10:05
Everything is great, it's in Samaria for 2 weeks. Once experienced, fries without oil, do not stick, very happy shopping
26 Nov 2018 07:31
Nicely packed. Not even tried, But looks good.
26 Nov 2018 07:15
Thank you so much! Super Fast shipping in Lower Novgorod 10 days, me with Ali so quickly did not deliver! All well packaged, no scratches. Buy happy!
26 Nov 2018 03:52
All came together, the quality is good, not less deep
26 Nov 2018 02:47
Perfect state, But untested.
25 Nov 2018 11:42
all good ...fast delivery. we didn't try it yet
25 Nov 2018 07:27
24 Nov 2018 07:03
Excellent fry pan, cook without oil-nothing sticks. One minute is very easy-therefore unstable.
24 Nov 2018 03:58
Packed well, tracked all the way. 24 cm, handle metal without any stitched. Hopefully, very warm will not. Later will add as frying pan in action
24 Nov 2018 01:37
Fast delivery to your door
23 Nov 2018 23:54
Excellent fry pan
23 Nov 2018 23:40
Come for 12 days, courier gave up, packed safely. Large-diameter 28 cm., cover took great. Will serve as look upon contact with forks, spoons, knives-like state, within reason, of course. Then will add a review.
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