We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (27)
4 Stars (4)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
15 Jan 2019 22:54
Very satisfied! Excellent Quality odor! Suggest items and store!
15 Jan 2019 09:26
Very good quality, not leak, very compact. Enjoyed! Arrived very fast.
13 Jan 2019 12:18
Everything came without plastic as requested Recomended!!
13 Jan 2019 00:55
10 Jan 2019 00:02
Very Cool Cup, but was waiting for more than two months, but maybe it is not the store's fault
3 Jan 2019 04:55
1 Jan 2019 01:25
31 Dec 2018 20:51
It Took forever to arrive, only that I can complain
31 Dec 2018 13:48
Excellent foldable cup *****
28 Dec 2018 11:34
Excellent product and super fast. Recommend
24 Dec 2018 09:31
I love these tumblers. Third time! Very convenient to fold, no smell, hand not fired. For 410 rubles-the purchase
23 Dec 2018 23:41
It's just a bit small, I don't think you would be able to order a grande drink with it
21 Dec 2018 15:18
Satisfied with the product, which the description, no flavor and are of good furniture material, very attentive and overnight shipping you buy. Without doubt buy new
19 Dec 2018 07:52
The product not arrived, the store returned the money
18 Dec 2018 15:47
Very little folding but not bad
23 Nov 2018 17:50
23 Nov 2018 13:24
22 Nov 2018 15:59
Great glass, looks very quality
13 Nov 2018 08:18
Great 've bought several
12 Nov 2018 10:35
Товар полностью соответствует описанию. В руках, стаканы создают впечатление добротной и качественной вещи. Присутствует еле заметный запах, но после двух-трёх использований он исчезает (можно два-три раза залить просто кипяток). В общем для походов - самое то, в рюкзаке занимает мало места, и вес - понты. Или как вариант - кинуть в машину, на всякий пожарный. К покупке рекомендую.
2 Nov 2018 03:20
Perfect items and wonderful shipment
30 Oct 2018 14:51
Great glass, no smell
24 Oct 2018 13:04
A great cup! Come quickly)
22 Oct 2018 08:38
Very practical and look good
22 Oct 2018 07:54
perfect!!! good quality
17 Oct 2018 10:31
Delivered fast! Nice product. I will see when i put hot tea or coffee if material is fine...
17 Oct 2018 03:16
Cool and cute. I use it every day. Color matches. Bought for 7.45,$
16 Oct 2018 20:18
16 Oct 2018 03:18
Fast Delivery and a very good product. We love it!
15 Oct 2018 13:32
Get Super fast and quality nice
15 Oct 2018 01:18
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